Programs designed to endure—and outcomes leaders can measure.

Challenge

The enterprise needed a repeatable approach to application-level cyber resilience planning and testing—one that could operate consistently across a large, complex application landscape.

Approach & solution

Christina helped build the capability from inception through pilot, operationalization, merger integration, and enterprise execution. She defined templates, questionnaires, approvals, testing support, standards, procedures, systems of record, and reporting while aligning cross-functional partners.

Results

• 300+ in-scope applications supported annually
• 35 plans personally developed
• 60+ additional plans enabled through analyst mentoring

Challenge

Threat-informed exercises required a sustainable structure that connected scenario design and execution to accountable remediation and broader resilience improvement.

Approach & solution

She established standards, procedures, service offerings, templates, support documentation, observation tracking, and technology-enabled workflows. Methods were aligned with NIST, MITRE ATT&CK, VERIS, CRI, and internal requirements.

Results

• Repeatable enterprise exercise model
• Clear observation ownership and follow-through
• Integrated evidence for governance reporting

Challenge

Incident responders needed practical, application-specific information to move from containment through restoration and return to normal operations.

Approach & solution

Christina directed plans that connected application knowledge and technical dependencies with containment, forensics, restoration, verification, and permanent operations. She coordinated application teams, cyber partners, continuity, and recovery stakeholders.

Results

• Actionable response and recovery information
• Stronger bridge between owners and responders
• Consistent evidence of readiness

Challenge

Thousands of observations and remediation tasks required transparent ownership, prioritization, status visibility, and closure discipline.

Approach & solution

She connected observations to accountable owners, target outcomes, workflows, dashboards, and executive reporting. Structured governance rhythms helped leaders see exposure, dependencies, barriers, and action required.

Results

• 4,700+ remediation items identified
• 4,000+ remediation items remediated
• Clearer executive visibility into risk trends

Challenge

Manual handoffs, inconsistent templates, and fragmented records slowed delivery and weakened data quality across resilience and continuity work.

Approach & solution

Christina advanced ServiceNow IRM/GRC, Archer, Power BI, structured surveys, workflow automation, and Microsoft 365 Copilot practices. She partnered with development teams to shape systems around real operating needs.

Results

• Stronger systems of record
• More consistent metrics and audit evidence
• Reduced friction through practical automation

Challenge

Technology service providers needed consistent recovery plans and technical requirements across a broad application portfolio.

Approach & solution

Over eight years in Technology Continuity Management, she partnered with providers to develop, implement, and maintain recovery plans while improving reporting, surveys, metrics, and ServiceNow workflows.

Results

• 200+ application recovery plans maintained
• Improved recovery requirement consistency
• Trusted subject-matter support for audit and stakeholders